Returns & Exchanges
At NAKED Underwear, we want you to feel comfortable in your own skin. If your purchase isn't a perfect fit, we offer a 30-day return window for all unworn and unwashed items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package with Care
Place the items in their original packaging, ensuring all tags are attached and the hygiene seals remain intact for a valid return.
Ship It Back
Print your prepaid shipping label and drop off the package at any authorized carrier location near you.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing